At El Cielo the Spa Palace, WE PLEDGE:

• To assure you of a clean and most comfortable environment.
• To promote diversity and respect for all human differences.
• To provide prompt, friendly and courteous service by a knowledgeable and highly trained staff.
• To be sensitive to any special requests and provide a timely solution.
• To inspect and prepare the freshest, highest quality meals and beverages.
• To deliver all foods and beverages, prepared to guest satisfaction, in a timely and efficient manner.
• To provide the best housekeeping services, and most comfortable bedding that represents the best overall value in the world.
• To respond in a rapid, sensitive and non-confrontational manner to requests that will enhance your vacation experience.
• To provide you with an experience that will encourage you to return.

Thank you for your continued business.
Spa Palace Management and Staff